Operational Support

Planning, coordinating, and executing tech solutions

Technical Operational Support

Technical support may be delivered by different technologies depending on the situation. For example, direct questions can be addressed using telephone calls, SMS, Online chat, Support Forums, E-mail or Fax; basic software problems can be addressed over the telephone or, increasingly, by using remote access repair services; more complicated problems with hardware may need to be dealt with in person.

Types of Operational Support TurkReno Offers

  • Procurement
  • Remote Support
  • Technology Advisor

Operational Support Formats

  • Block Hours – Block hours allow the client to purchase a number of hours upfront at an agreed price.
  • Managed Services – Your business will receive a list of well-defined services on an ongoing basis for a fixed rate or a flat fee retainer.

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