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Technical Operational Support

Technical or operational support may be delivered by different technologies depending on the situation to solve a problem or manage technology. For example, direct questions can be addressed using telephone calls, SMS, Online chat, Support Forums, E-mail or Fax; basic software problems can be addressed over the telephone or, increasingly, by using remote access repair services; more complicated problems with hardware may need to be dealt with in person.

Types of Operational Support TurkReno Offers

  • Procurement
  • Remote Support
  • Technology Advisor

Operational Support Formats

  • Block Hours – Block hours allow the client to purchase a number of hours upfront at an agreed price.
  • Managed Services – Your business will receive a list of well-defined services on an ongoing basis for a fixed rate or a flat fee retainer.