In our continued coverage following the oil spill that has consumed a large portion of the Alabama, Florida, Louisiana, Mississippi and Texas Gulf Coast, we were asked by a friend of the Eastern Shore Chamber of Commerce to provide you with some very important information. Since the Deepwater Horizon Oil Spill is now beginning to affect our shores, millions of businesses and tourists alike, we were approached to syndicate an informative document with three different ways to begin a claims process with BP written by Hartmann, Blackmon & Kilgore, P.C. in Fairhope, AL. In a time like this when the Federal Emergency Management Agency (FEMA) has yet to step in, it is crucial to begin making claims if you are not yet directly affected or have already lost work due to the Deepwater Horizon Oil Spill. Here’s what HBK had to say about getting the ball rolling with BP:

The Deepwater Horizon Oil Spill may have a significant impact on local businesses for months or years to come. Many of our clients have questions about how to pursue claims with BP for loss of income resulting from the disaster. Click here for a summary of the claims process to assist you in seeking compensation for your business. For more information, please contact your HBK advisor.

For more information, please contact your HBK advisor or call your local HBK office:
Foley: (251) 943-5499
Fairhope: (251) 928-2443
Spanish Fort: (251) 626-0846
Brewton: (251) 867-3809

For more information, please see the latest news on the following links:

Eastern Shore Chamber of Commerce: http://www.eschamber.com/
Hartmann, Blackmon & Kilgore, P.C.: http://www.hbkcpas.com/
Alabama Gulf Coast Convention & Visitors Bureau: http://www.gulfshores.com/issues
Deepwater Horizon Response: http://www.deepwaterhorizonresponse.com/
Oil Comes Ashore in Gulf Shores, AL
Photo Courtesy of the Mobile Press-Register.

If you’re just passing through or new to the area, you may miss this jewel called Ozio located in the southern part of Daphne on US Hwy 98, but it’s well worth actually stopping in and grabbing a bite to eat for dinner or lunch. We chose dinner and found a selection of gourmet pizza at its finest.

We arrived at Ozio shortly before 7PM to find an almost packed house lined up to enjoy fine wine, mixed drinks, cocktails, live music by Jeff Glickman on acoustic guitar and, most of all, pizza. It took a moment, but we were greeted with a smile and the absolutely most attentive and polite waitress that we’ve ever had to date.

Both reviewers had un-sweet tea but were offered wine, mixed drinks, and Coke-Cola products as an alternative. We started off our meal with the calamari appetizer, which was served lightly battered with a very delicate but spicy lemon butter dipping sauce unlike any we’ve ever had. One reviewer stated that the calamari was unique enough to be a highlight of its own for the restaurant.

The pizza we ordered was called “Gardinio”, created with fresh red and green peppers, Crimini mushrooms, sliced red onions and arugula. We later found out that the dough of the pizza is not actually tossed. Instead, it is kneaded by hand into the delicacy that it will be once baked. Made as a 14 inch pie, this pizza was both light, healthy and filling all at the same time.

As you can see from the picture, it’s a delicious, hand-made pizza that is served fresh. We didn’t ask if it could be made to order. But judging from what we saw in the kitchen it wouldn’t be hard to get your pizza exactly the way you prefer, given some time.

Ozio provides an atmosphere that’s available for special occasions, a reason to be romantic and families. When you consider the quality at the same price, if not a better price than the corporate chains that really never put that extra care into the experience like Ozio does, you know for sure that you’ve found a keeper.

You can find Ozio online at:

Twitter: @PizzeriaOzio
Facebook: Ozio

Ozio is easily the dining that you’d wished you’d always knew about – a best kept secret of the Eastern Shore and Daphne, if you will – for an absolutely world-class and stellar experience. The service alone was enough to want to go back, not just the food.

From our Client – Action Charter Service – 05/16/2010:

We’ve gotten a lot of calls since the oil spill happened and it’s put everyone on pins and needles. But, truth be told: We’re still fishing and the catches couldn’t be better! We’ve been commercial fishing east of the spill and went out on 3 different trips this weekend alone. We’d like to just share with you a few quick facts that seem to be misunderstood across the web (This is from the Gulf Shores Conventions and Visitors Bureau):

Gulf Oil Spill Update, Sunday, May 16, 11:30 a.m. – http://www.gulfshores.com/issues

  • Beaches across the island are clear. Sporadic quantities of tarballs were found washed up on the beach Tuesday in areas between Lagoon Pass in Gulf Shores west to Fort Morgan. Contracted crews immediately went to work to clean the affected areas.
  • There have been no reports of oil odor along the beaches of Gulf Shores, Orange Beach or Fort Morgan. At its closest point, the slick is approximately 50-60 miles away from the most western tip of our island.
  • The Alabama Department of Public Health and Alabama Department of Environmental Management stated that there is no foreseeable need to close beaches and, short of a drastic change, they have no plans to do so.
  • Tarballs travel independently of an oil slick and are not an indication that the slick itself will travel in the same direction or to the same area. The oil slick still has not reached the beaches of Gulf Shores and Orange Beach and, according to NOAA (National Oceanic and Atmospheric Administration) forecasts, is not expected to for at least 72 hours. Forecasts beyond 72 hours are not available.
  • According to NOAA, tarballs DO NOT pose a health risk to the average person. However, beachgoers are advised not to pick them up if they encounter any on the beach.
  • NOAA is providing daily updates to the closed fishing area, based on changes in the size or direction of the oil slick. To view the most recent map, visit http://sero.nmfs.noaa.gov/.
  • Although NOAA has closed commercial and recreational fishing in a limited area between the mouth of the Mississippi River and Florida’s Pensacola Bay, there is a large area of the gulf still open. Charter boats are leaving Orange Beach, Gulf Shores & Fort Morgan every day to fish areas up to 25-30 miles out and in our inshore waters.

We would absolutely love to take you out on either one of our boats, the Action CAT or the Emerald Spirit. Either boat can make sure you have the best vacation possible while visiting the beautiful Alabama Gulf Coast. Give us a call and let us give you a memorable vacation you’ll want to return to year after year!

We love our local media. We grew up listening to them. Heck, sometimes we are the local media when they get too bored or “busy” to report something. But this is unfortunately a topic that hits us and a good deal of our clients square in the chest. It affects our business in a way that some of you may not even imagine. What is it you ask? The Oil Spill and the media syndicating false rumors surrounding it. I want to be very clear about one specific point because it seems to get lost in the wash of commotion and heartache of wildlife being at risk. What is that point I want to be clear about?

DO NOT BELIEVE EVERYTHING YOU SEE ON THE NEWS ABOUT THE OIL SPILL! EVERYTHING ON THE ALABAMA COAST IS JUST FINE! (Or at least it was when we wrote this…now, it’s really, really bad.)

We are tired of the fear-mongering and it has had a direct impact on our clients income which in turn hurts our income because they no longer have a budget to advertise in some cases. One thing that this has taught everyone is that regardless if it’s true or not (in this case it’s not), the fact that someone who has a very loud microphone keeps talking about it (AKA the media), the more tourists don’t want to come visit. There are not dead, oiled birds, dolphins or tuna on our coastline. There are not tar balls washing up that would be any different than any other day at the beach (it’s normal for tar balls to wash up at the beach). And there is no smell of oil in the air. The local media reported that there were tar balls but that they were not confirmed to be caused by the oil spill and that LESS THAN A DOZEN were found. Again, that’s not more than normal. Dead fish? Happens all the time. Is it the chemicals in the water? What makes you think there weren’t already chemicals in the water from boats before the oil spill?

It’s no longer comedic or a joke. We’ve gotten fed up with it and the tone of this article surely is indicative of that. And we’re not the only ones. The Eastern Shore Chamber of Commerce has spoken out against this fallacy of oil covering our beaches and the Gulf Coast being somewhere no one can visit right now too, and we commend them for it:

Friday, May 14, 2010

Dear Friend,

We are urgently working to combat the negative national media message and get the facts out to the United States and the world that the Gulf Coast, including Alabama, is open for business. Our goal is to pass the truth on. Yes, there is an oil spill, is it as bad as they say? You be the judge. At the bottom of this message is a link to information updated daily. It includes reports from NOAA, and daily pictures of the beaches in Baldwin County, Alabama. The beaches of Alabama and the Mobile Bay are very important to us all.. we are all working to be proactive and ready to protect our waterways and natural habitats, WE are committed to keeping you updated with the facts – not the fear factor.

The Eastern Shore Chamber of Commerce
www.eschamber.com

Here are a few facts from that link:

  • The Alabama Department of Public Health and Alabama Department of Environmental Management stated that there is no foreseeable need to close beaches and, short of a drastic change, they have no plans to do so.
  • Tarballs travel independently of an oil slick and are not an indication that the slick itself will travel in the same direction or to the same area. The oil slick still has not reached the beaches of Gulf Shores and Orange Beach and, according to NOAA (National Oceanic and Atmospheric Administration) forecasts, is not expected to for at least 72 hours. Forecasts beyond 72 hours are not available.
  • Although NOAA has closed commercial and recreational fishing in a limited area between the mouth of the Mississippi River and Florida’s Pensacola Bay, there is a large area of the gulf still open.
  • All appropriate preventative measures, including oil-absorbing booms, are being used along Alabama’s beaches, bays, inlets and sensitive areas in an effort to prevent oil from reaching our shores. Researchers and scientists have indicated that any impact directly on the beaches can potentially be cleaned effectively and fairly quickly.

GO TO THIS LINK FOR PICTURES , MORE INFORMATION AND DAILY UPDATES!:

http://www.gulfshores.com/issues

Darrelyn
Darrelyn J. Bender
President/CEO
Eastern Shore Chamber of Commerce
P.O. Box 310
Daphne, AL 36526
251.621.8222
dbender@eschamber.com

What do you do in a case like this? Well, first: Speak out. Comment here. If you don’t think that’s good enough, call WALA, WKRG, or WPMI, The Press Register and the entire conglomerate of sites that run AL.com and NOLA.com and tell them to stop running stories about it. Second: Go share this and blog about it yourself. Third: Tell all of your friends it’s OK to come to the beach and business is still open for EVERYONE. This is a very passive-aggressive move from our own people! Airing headlines that bleed to lead, putting statements and then following up with “inconclusive” facts. Shame on you local media for ruining your own town and our economy!

The South Alabama market cannot take this. This is unjust and it’s all from the media! Speak out and tell them to quit!  AND DON’T LET THEM DISTRACT YOU WITH ANOTHER STORY!! (People won’t stop thinking it’s unsafe to come to the beach until THEY SAY ITS SAFE – which it IS!)

Have you ever had a taco that you just couldn’t put down and when you were done with it you just wanted another one? We have, and they come from Los Tacos Fresh Mexican Grill in Daphne, AL. You can call them at (251) 626-6110. They’re right next to Taco Bell (imagine that) and it’s so much better. The prices and wait time is comparable so there’s absolutely no reason not to try them out. Los Tacos has eight different preparations of meat: Ground Beef, Chicken, Shredded Beef, Steak – Asada, Carnitas, Lengua, Pastor and Cabeza. And Los Tacos menu ranges from $0.79 to about $8.49 (Fajitas) and is mostly on the cheaper side.

We decided after talking to a very special relative that it would be a great idea to go try Fish Tacos. And I can’t say that I could have picked a better place to try my very first grilled AND battered Fish Taco. As Los Tacos menu states, Fish Tacos a battered or grilled Fish Taco consists of cabbage, pico and zesty sauce. We also had the Shrimp Tacos as well with some rice and Chips and Salsa.

Some of you may have had Los Tacos from the locations in Fairhope or Foley, maybe even from the Los Tacos van that can perhaps come to your place of work or even have your party catered by Los Tacos where you can “Spice Up Your Next Fiesta!”. We picked up a card at the restaurant that for Los Tacos Catering to call (251) 648-2788 for a personalized menu that fits your budget.

You can visit Los Tacos online at http://www.lostacos.org and see just about everything you’d like to see about their company including a menu. As stated on their site: “Los Tacos Fresh Mexican Grill has been been spicing up Baldwin County for over five years. With the addition of our third location in Daphne, you will have even more opportunities to enjoy the authentic flavors of Mexico.” There was a statement on the site that you could call the location nearest to you and have your meal available for pickup. Sounds like a great plan for lunch or dinner!

Overall Ratings:
Reviewer #1: 7.5/10
Reviewer #2: 8.5/10
Overall Score: 16/20

Olive Garden Sucks

At one point or another in our lives, we weren’t experts in our fields and we weren’t born that way either. We were the people who broke our backs to bring in money and grew up knowing what we didn’t want in our future and setting higher goals for ourselves. As a point of humility and openness, I happened to work at this particular Olive Garden I’m writing a review about a very long time ago before I even owned TurkReno Incorporated. I know that it may seem or sound bias to even go back to do a review of somewhere that I used to work, but the management and staff is 100% different now and my partner and I were hungry.

I am both gifted and plagued with a mind that never forgets – especially things that I was trained on or did repetitively on a daily basis. You may think that I am about to be overtly critical, but I can’t help to not remember the training and how I was taught to handle guests. I’m also, out of the remote chance of being libelous, omitting any names except for the General Manager at the end of the post. Here we go.

So what’s our beef with Olive Garden #1656 in Spanish Fort (located at 30500-D State Highway 181, Spanish Fort, AL 36527 – just in case somehow they manage to build two there’s a separation)? Let’s start from the top. We arrived at the restaurant at 6:45PM on a noticeably slow Thursday evening. A true “Hospitaliano” (Term registered to Olive Garden) experience starts off with you being greeted at the door with a warm welcome, not a blunt and unpleasant “How many?”. So we get seated in a booth. It takes approximately 6 minutes before our server even notices that we’re present only to be told their name and asked what we wanted to drink while they’re manning a completely empty section. The restaurant is NOT busy – at max, 20% capacity.

This isn’t being nit-picky, but I was taught to introduce yourself and give a presentation that includes offering a sample of wine, recommending an appetizer and an entree. Instead, we were thrown into the typical, apathetic “How can I help you?” that I could have gotten at McDonalds. So we give the server our drink order. They walk off before I can even get a word in edgewise to ask for an appetizer. The server comes back and I have to ask them what appetizer they would recommend to see if they’d possibly redeem themselves on the presentation. It took another 6 minutes to get our drinks, a simple un-sweet tea and water. 12 minutes to just start off == Fail.

We order the Calamari as a starter. The server then takes our order, which is really simple: one Spaghetti with Meatballs and one Stuffed Chicken Marsala with extra mushrooms (yes, I love mushrooms as you may know from our previous reviews). It took about 10 minutes to get our appetizer and our salad with breadsticks. Now we’re at around 22 minutes, just to get started on eating – and we’re both starving at this point. The Calamari is sloppy: the breading is falling off of the squid and it’s almost as if it’s a little wet. Edible, but just not good at all. It should have been an indicator of the next to come. One of the “secret tricks” of Olive Garden is they hope you gorge yourself on the Breadsticks, which are good, so that they can distract you from how long it takes to get your entree. About 7 minutes later, we’re served our food. Here’s where the disaster sets in. As I said before, I ordered a Stuffed Chicken Marsala with extra mushrooms. Instead, I get this charbroiled stack of chicken with no mushrooms at all that would be easily comparable to the KFC’s Double Down in color and crispiness. Nothing wrong with my assistant’s food except he says it tastes like “Chef Boyardee with a splash of Chianti”. I ask my server, “Shouldn’t this have mushrooms on it, extra mushrooms?”, and they reply, “Yes, let me go get you some more.” It gives me some time to eat at least the mashed potatoes that taste like a ready-mix water and milk mashed potatoes.

So, I instantly grab my iPhone and start the stopwatch and start using the “lap” feature to record just how long it takes to get this remedied. It takes the server around 3 minutes to go and get a dish of mushrooms in sauce. At this point, I’ve already mentally talked myself out of putting in my mouth this disgusting failure of food in front of me. I ask the server “Would you eat this?”, and they reply, “Probably not.” They then ask if they would like me to get a manager and I tell them “Yes”. During this time, the table adjacent to my assistant and myself actually get served the same dish I ordered and it looks EXACTLY the way I wanted it – puffy, white chicken breasts topped with tomatoes, mushrooms and sauce. A manager arrives almost exactly a minute later (not hard to do since they were all huddling in the lobby anyway) and asks me what the problem is. I introduce myself and that I explain that I was a former employee some years ago. I then ask them “Would you eat this?”, and they reply the same as the server did. They ask what I would like to be done and offer to have the meal re-cooked for me. I say sure, and also interject that I don’t understand why this would have been served to a Guest and that the Guest behind them right now was eating what I was expecting to pay for.

Here’s where the Double Down begins. Both the server AND the manager forget to take the food away from me. I’m sitting here, watching the clock and now I’m taking photos of this heat-lamp baked crisp chicken and tweeting it by nine minutes into lap 3 and I’m getting mad. Why? Because I know that it should only take 8-10 minutes to get a Chicken Marsala and everyone is huddling in the lobby including our server and the manager. I’ve had to sit here for right at 20 minutes and stare at this nasty food that I’m about to be re-served. 15 and a half minutes later, I finally get my meal at 7:33PM – 45 minutes after into coming to the restaurant on a dead Thursday night starving.

But it doesn’t stop there. The manager didn’t really seem to care nor did he comp the Chicken Marsala even after agreeing with me that it should have never left the kitchen. I get the ticket and it’s $40.58 for two people. I could have easily cooked myself three evenings from Wal-Mart the Macaroni Grill Chicken Marsala for that amount and fed two. I’m not exactly mad about the service because I tip the server $5.00, I’m disappointed that they didn’t fix it by taking this nasty dish I had to stare at for 20 minutes off my bill.

“It sounds like you know more about my job than I do.” – Olive Garden Manager

I conference call with a neutral party and call the restaurant today. The same manager that was there last night was there and another manager was present. Since I was peeved enough to call, I wanted to speak to a different manager since the General Manager, Scott Dumas, wasn’t present so that I could get as many people involved in this horrible experience as could be. It took the manager 10 minutes to get on the phone while we had to shout over this loud, ear-drum piercing, Italian knock-off muzak before the manager requested answers the phone. I gave a good overview of what happened, explained that why I was calling was because of how much things had changed and because I felt as if I should have been given the dish for free. That manager said that “It sounds like you know more about my job than I do.” What. The. F*#K. Then they tell me that since it’s a credit card purchase that it will be Monday before they can even reverse and correct the charge through “corporate”. We’ll update and see if they actually do. But know that this leaves such a bad taste in our mouths that we’re going to see this one through since we paid for it and had such a horrible experience. Never again.

Overall Ratings:
Reviewer #1: 5/10
Reviewer #2: 2/10
Overall Score: 7/20

If you have a problem with the Olive Garden at 30500-D State Highway 181 in Spanish Fort, Alabama, 36527, I’d suggest you speak directly to Scott Dumas, the General Manager as of the time of this being posted, who can be reached at 251-625-1490 or call 1-800-331-2729 and speak to a Guest Relations Representative. You’re also more than welcome to leave a comment and we’ll approve it if it’s relevant to your experience at this restaurant.

On this day, one year ago, in the midst of economic chaos and one of the worst financial crises the world has seen in at least a generation, CEO and Founder, Mr. Taylor S. Ripley, laid the foundation to what would become one of the most successful web development and design companies in the State of Alabama. His passion for technology and his belief in the market’s need for a reliable service provider focused on excellence led him to take an incredible risk, which many would not have taken in an economic downturn let alone during such an uncertain time. Yet, his faith was well placed because what the market lacked was a business that applied a long-forgotten model, that of offering valuable services and the creation of a network of long-lasting partnerships. And so TurkReno Incorporated was born.

It has been a bumpy but exciting ride and TurkReno Inc. is living proof that a business that is client and service oriented can be successful under any market conditions. The company has become one of the most reputable providers of IT services with satisfied clients all over the world. We have risen through the ranks of our competitors and have become the #1 Eastern Shore IT service provider in our area by maintaining and expanding on the excellence we consistently achieve in the projects we undertake in the name of our clients.

We understand that our success hinges on the success of our clients and we know that reliability and dedication are the most the important qualities of any partner. TurkReno’s service packages are designed with you, our client, in mind. Service packages that consist to be a complete, custom solution that is adaptable to any project or requirements. Some of the services we offer include:

  • Website Design – Increase your business’ exposure and revenues with a custom designed website created by talented and certified professionals. With the added support of our complete web development solutions, we can create any solution that works.
  • Website Hosting – A reliable and fast service to house your website – second to none in this area guaranteed;
  • Print Advertising – A good advertising campaign targets your potential customers through numerous channels and one efficient and effective way is by using our print advertising service. We can provide you with any type of printing or publication that you may need, be it 1000 business cards or 1,000,000 flyers, we can take care of it;
  • Computer and Server Repair – Our licensed, certified and experienced technicians will keep your company running and efficient by taking care of all your IT maintenance needs;
  • E-commerce Web Site Design – Let us design your custom e-commerce website so your products can reach the whole world. Increase your sales by being available to potential customers 24/7.

We, at TurkReno Incorporated, believe in growth and innovation, which has positioned us as an industry leader. We are constantly expanding our range of services to provide the best and most complete solutions to our clients in Daphne, Spanish Fort, Fairhope, Point Clear, Foley, Orange Beach, Bay Minette, Gulf Shores, and Mobile, Alabama.

We celebrate one year of existence, growth and progress; of creating hundreds of successful websites for businesses worldwide; of undertaking amazing projects and consistently delivering results. We celebrate one year of creating a family of clients that will withstand the tests of time and the harshest market conditions under our wings. We know not what the future may bring, but we are confident that the only way for us to move forward is together as partners.

Most importantly, we want to thank each of our loyal clients and customers who have helped us become who we are today. Without you, we would not be here and our services would not be needed. Thank you so very much. We look forward to several more years to come, providing you each with outstanding and service that is superior to no other IT company in this region.

Cordially Yours,

Taylor S. Ripley

President and Chief Technology Consultant

TurkReno, Inc.