Google Voice

Activate Google Voice Voicemail on the AT&T iPhone 4s

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Google VoiceWe recently changed back to AT&T for our wireless carrier from Verizon for the iPhone 4s and iPhone 5 launch. After a pretty bad mix-up with Sprint (they tried porting the Google Voice number that we use) shutting down our VoIP network for almost 3 hours while things got situated, we decided to give AT&T a second shot. Little did we know that with the release of Apple iOS 5 and iOS 6 that the Google Voice app would be completely out of commission.

Since we also use a VoIP line here at the office, once they released the updated app today for Google Voice, we had to remove our old number since Google recognized it at Verizon and add it back in. One of the critical things that we do is use our mobile phones for voice since Google Voice will transcribe the messages into both e-mail and text messages and send them to us as soon as a client or potential customer calls us. It’s a great way to get at least the gist of what the message is before you even have to call someone back and can save time in getting a problem or question resolved when there’s not a ticket.

So what’s the magical code to get your Google Voice number working?

(As an updated pre-text: When going to the Google Voice website and after selecting Settings for your account, the removal process or installation process may give you more precise method or instruction if this ever updates or changes.)

*004*11234567890# <– Activate a Google Voice number as Voicemail

So it’s Star 004 Star, 1 plus your area code (all of the other instructions just said without the 1, so use it!), your Google Voice number and then pound. Plenty of sites listed other methods, but this is the most recent way to activate it as of today. The instructions are all listed at https://www.google.com/voice once you add your phone, but for those of us who don’t want to add a second line, this can be helpful. You HAVE to have your number activated with Google voice.

##004# <– Deactivate a Google Voice number as Voicemail

Pound, Pound, 004 and then Pound again. Press Call and it should return everything back to the original Google Voice settings.

Here’s THE LINK to Google Voice on the Apple iTunes App Store. We hope this helps someone out there.

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Focusing Is About Saying No

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Yes Steve, you were right.

Whilst reading almost every article there is on Steve Jobs this past month, I came across this video. What drew me to this video was the part where Steve explains that “focus is about saying no”. Quite simple when you think about it, but so hard to implement.

I never thought it would be so difficult to say: “no, we are not developing this feature right now” when you know how bad you want that feature ready.

We have so many plans and everyone says “just do one thing good”- but it seems that doing one thing is not that simple. I’ve noticed that different customers give different feedback, so for us it has been a bit tricky in prioritizing all of the new features that are needed.

I keep saying at the office that my next startup should be duplicating our R&D rock stars so we could finish all the tasks. After I go back to reality we have an in-house debate on what is more important than what. And it’s almost like answering who do you like more, daddy or mommy?

Our product is our child and prioritizing our child’s characteristics is crucial.

In the end, Steve is right, focus is about saying no and a startup must be focused. It’s the only way to make the world a better place with under a million dollars. I just wish someone would have told me it’s so damn hard…

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PlayStation Network Down

Sony PlayStation Network Outage; Amazon Brings Countless Millions Offline

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Sony has released a Questions list that can be found here: http://us.playstation.com/support/answer/index.htm?a_id=2356

  • April 19th – Amazon:

Dear Amazon Web Services Customer,

We’re excited to announce the launch of live HTTP streaming for Amazon CloudFront, AWS’s easy-to-use content delivery network.

Using Amazon CloudFront with Amazon EC2 running Adobe’s Flash Media Server and Amazon Route 53 (AWS’s DNS service), you can now easily and cost-effectively deliver your live video via AWS. And, we’ve made it simple to get started by creating an AWS CloudFormation template that handles all of the provisioning and sequencing for all the AWS resources you need for this live streaming stack.

Portal 2 on Steam, XB360 and PS3, SOCOM 4 Launches.

  • April 20th – GigaOm:

The first graph gives an idea of normal Amazon EC2 response times over the last 30 days, but notice the US-EAST region start to spike at April 20.

The outage that affected a hundreds of applications running in the provider’s US-EAST region is almost resolved, more than 24 hours after a “networking event” took down a number of popular services, including EC2, Elastic Block Storage and Relational Database Service.

We continue to see progress in recovering volumes, and have heard many additional customers confirm that they’re recovering. Our current estimate is that the majority of volumes will be recovered over the next 5 to 6 hours.

First 24 hours of outage (worldwide)

EC2 Outage

Foursquare, Quora, Amazon, Sony, Apple, Reddit, Hootsuite, Wattpad – All went down.

  • April 21st – Sony:

While we are investigating the cause of the Network outage, we wanted to alert you that it may be a full day or two before we’re able to get the service completely back up and running.

  • April 22nd – Sony:

An external intrusion on our system has affected our PlayStation Network and Qriocity services.

  • April 22nd – ZDNet:

Amazon’s Web Services outage: End of cloud innocence?

  • April 24th – 1:42 AM Amazon:

Service disruption: Database instance connectivity and latency issues

In line with the most recent Amazon EC2 update, we wanted to let you know that the team continues to be all-hands on deck working on the remaining database instances in the single affected Availability Zone. It’s taking us longer than we anticipated. When we have an updated ETA or meaningful new update, we will make sure to post it here. But, we can assure you that the team is working this hard and will do so as long as it takes to get this resolved.

At the time, Amazon’s AWS Service Health Dashboard was at red.

  • April 24 – 2:08 PM Amazon:

The number of Database Instances without access continues to reduce steadily. As the access to these remaining database instances is restored, they will become usable without additional action on your end. If your Database Instance is not yet available, you also have the option to initiate a Point-in-time-Restore operation using the steps outlined in our previous post at 10:08 AM PDT. We are in the process of contacting this small set of customers who still do not have access to their Database Instances.

  • April 25 – 8:20AM Sony:

I know you are waiting for additional information on when PlayStation Network and Qriocity services will be online. Unfortunately, I don’t have an update or timeframe to share at this point in time.

As we previously noted, this is a time intensive process and we’re working to get them back online quickly. We’ll keep you updated with information as it becomes available. We once again thank you for your patience.

  • April 25 – 7:39PM Amazon:

We are digging deeply into the root causes of this event and will post a detailed post-mortem.

Amazon and Sony appear to be taking a very similar approach. So was the attack on the PlayStation Network, on Amazon Web Services, or are they one in the same? The answer is: No, they are not.

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Others blame Anonymous who had taken credit for a separate hacking attempt earlier in the month towards SCEA. Some believe that this is also partially motivated by Geohot’s impending court rulings. First IANAL, but it would seem there’s a certain level of legality that has been crossed. Clearly he’s not getting hired right now by Sony at the moment because he’s probably being prosecuted by the US DOJ because he’s IN FEDERAL COURT. When a Corporation files a complaint of that caliber, especially one with a DMCA, Copyright Infringement and allegations of Computer Fraud and other crimes, that could be the act of a number of different things including faking the identify of Sony, misuse of the Sony logo or other things that we’ll never hear about. “Geohot” may deserve what’s coming to him just like any one who has walked across a line that fine. He alone will decide what he does with his life at that point.

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SEO Word Cloud for SEO in Mobile, Alabama

Google DOES NOT CARE about META Keywords

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We were recently e-mailed by one of our clients regarding an SEO company that is basically trying to sell them snake-oil and defraud them of their money. We hate companies like this because they prey on people who have good intentions but may not keep up with everything that comes from Google HQ or from SEOMoz. Yes, the title of this is in fact “Google DOES NOT CARE about META Keywords” because they don’t and haven’t for quite some time (years to be exact). What is important is your META Title and META Description. Other search engines do care about the META Keywords and it was best said to do them anyways for “META Insurance”. But, again, not an important factor at all to Google.

Below is what Matt Cutts of Google (SEO MASTER) had to say on the Google Official Webmaster Blog:

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Recently we received some questions about how Google uses (or more accurately, doesn’t use) the “keywords” meta tag in ranking web search results. Suppose you have two website owners, Alice and Bob. Alice runs a company called AliceCo and Bob runs BobCo. One day while looking at Bob’s site, Alice notices that Bob has copied some of the words that she uses in her “keywords” meta tag. Even more interesting, Bob has added the words “AliceCo” to his “keywords” meta tag. Should Alice be concerned?

 

At least for Google’s web search results currently (September 2009), the answer is no. Google doesn’t use the “keywords” meta tag in our web search ranking. This video explains more, or see the questions below.

Watch the Video on YouTube.

Q: Does Google ever use the “keywords” meta tag in its web search ranking?
A: In a word, no. Google does sell a Google Search Appliance, and that product has the ability to match meta tags, which could include the keywords meta tag. But that’s an enterprise search appliance that is completely separate from our main web search. Our web search (the well-known search at Google.com that hundreds of millions of people use each day) disregards keyword metatags completely. They simply don’t have any effect in our search ranking at present.

 

Q: Why doesn’t Google use the keywords meta tag?
A: About a decade ago, search engines judged pages only on the content of web pages, not any so-called “off-page” factors such as the links pointing to a web page. In those days, keyword meta tags quickly became an area where someone could stuff often-irrelevant keywords without typical visitors ever seeing those keywords. Because the keywords meta tag was so often abused, many years ago Google began disregarding the keywords meta tag.

 

Q: Does this mean that Google ignores all meta tags?
A: No, Google does support several other meta tags. This meta tags page documents more info on several meta tags that we do use. For example, we do sometimes use the “description” meta tag as the text for our search results snippets.
Even though we sometimes use the description meta tag for the snippets we show, we still don’t use the description meta tag in our ranking.

 

Q: Does this mean that Google will always ignore the keywords meta tag?
A: It’s possible that Google could use this information in the future, but it’s unlikely. Google has ignored the keywords meta tag for years and currently we see no need to change that policy.

Posted by Matt Cutts, Search Quality Team

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And that’s the official P’s and Q’s ladies and gentlemen. Do not let some snake-oil salesman sell you “keyword optimization” because it is FRAUDULENT! If you did, now would be a good time to go to your bank and file a fraud affidavit. But, again, this is just Google. No one, not even us, can guarantee you on the 1st page or top 10 of Google. Are they secretly hacking into the Google servers without someone noticing and changing the search algorithm themselves? HIGHLY UNLIKELY, so therefore it would be impossible for any sort of guarantee. And, Google generates results based on your IP Location, like we’re listed in Mobile, Alabama. You drive to Nashville, TN and you’re going to get different results because they’re trying to provide you relevancy based on location. Things that are generally popular, validated to W3C standards, and optimized correctly the other tags will rank higher than other sites — and that’s a fact. If doing this puts you at #1 for Google, then that’s an added bonus.

We will say that Search Engine Optimization on the META description and META title level with content analysis is a good thing, but $125 per “keyword”? Robbery and a scam. Have us take a look at your site and we’ll give you the what’s-what and who’s-who on SEO without trying to milk every dollar out of you. We’ve done this for several years now and know what techniques work and which don’t. Matt Cutts at Google saying this only helps to rectify our point.

Contact us today and get REAL SEO, not some snake-oil scheme/scam.

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Sneaky SEO – Using Google Images to Your Advantage

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Few people use sitemaps effectively, and fewer actually use their images effectively. Even though most will think of SEO as just text content, it actually includes all content on your pages such as images and code functions.

What I’d like to point out is a simple process of making sure that you can maximize your SEO using the images that are on your pages.

1. Make sure ALL images have a descriptive ALT tag.

By doing this, you’re not only helping the plain-text SEO, but you’re also helping Google and other services index your site correctly if you follow that simple step.  Not sure if you are using the ALT Tags correctly?  Check your site at DomainTools.  You will see something that looks a lot like this:

Images: 1 (Alt tags missing: 0)

Ready to take this to the next level?  Good.

2. After you’ve verified your site, created a sitemap, submitted it to the major search engines, you can then select an option in Google Webmaster Tools called “Enhanced Image Search”.  The really great thing about this service is that you can begin to index your site in a whole new way.  So how do I do this again? Glad you asked.  Here’s the instructions per Google:

What does it mean to opt-in to enhanced image search?

If you choose to opt in to enhanced image search, Google may use tools such as Google Image Labeler to associate the images included in your site with labels that will improve indexing and search quality of those images.

To opt in to enhanced image search:

  1. Sign into Google Webmaster Tools with your Google Account.
  2. Click the URL for the site you want.
  3. Click Tools, and then click Enable enhanced image search.

Once you have opted in to enhanced image search, you can opt out at any time by returning to this page and clearing the checkbox.

If you’re really bored, Google Image Labeler is actually a pretty fun way to pass the time.  You and a random partner pair up and start guessing what a picture should be called.  Now the idea, for Google, is not to take just your matching suggestion, but also to try and associate all of the terms that were suggested during that and that’s how they improve their “algorithm”.

3.  Use image names the same way that blogs create permalinks.  For example.  This blog will have a permalink like “sneaky-seo-using-google-images-to-your-advantage” in the URL.  So, go start describing your images and make sure that they are the same within the code.

These things do matter and show up in different types of search engine algorithms.  Use this tip to your advantage.

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